TY - BOOK AU - McGuire,Kelly Ann TI - Hotel pricing in a social world: driving value in the digital economy. T2 - The Wiley & SAS business series SN - 9781119129967 (cloth) AV - TX911.3.R3.M35 U1 - 910.46068 23 PY - 2016/// CY - Hoboken, New Jersey PB - John Wiley & Sons, Inc. KW - Hotels KW - Rates KW - Online social networks KW - Economic aspects KW - Electronic commerce KW - Revenue management N1 - Includes bibliographical references and index; Contents: 1. New analytics for a new environment: the evolution of hotel revenue management analytics, technology and data: The Social world has changed revenue management forever -- Demystifying price optimization -- Big data, big analytics and revenue management -- 2. The Expanding role of revenue management: Hotel pricing in a asocial world: price, UGC and buying behavior -- Integrating revenue management and marketing -- Total hotel revenue management -- 3. The Future of revenue management: pricing as a business strategy: Pricing as a strategic tool -- The Path to personalization: revenue management's contribution to the new guest experience -- The Future of revenue management -- ER -