@book{8494,
	author = {Daft, Richard L.},
	title = {Building management skills: an action-first approach. /},
	publisher = {South-Western Cengage, },
	year = {2014.},
	address = {London:},
	edition = {(International edition)},
	url = {http://www.loc.gov/catdir/enhancements/fy1604/2012937324-b.html}
}