TY - BOOK AU - AU - Hook, Caroline TI - Introducing human resource management. SN - 9780273740988 AV - HF5549.F5875(6e) PY - 2011/// CY - Harlow PB - Pearson N1 - Includes indexes; Contents: Introducing human resource management -- Human resource strategy and planning -- High-performance working : employee engagement through involvement and participation -- The employment relationship -- Diversity and equality -- Recruitment -- Selection:interviews and tests -- Performance management and appraisal -- Learning and talent development -- Pay and reward systems -- Health, safety and well being -- Discipline and grievance -- Dismissal, redundancy and outplacement ER -