Shockley-Zalabak, Pamela.

Fundamentals of organizational communication: knowledge, sensitivity, skills, values. / Pamela Shockley-Zalabak. - 6th ed. - Boston: Pearson/Allyn & Bacon, 2006. - xxviii, 469 p. : ill. ; 24 cm.

Includes bibliographical references and indexes.

Contents: Organizational communication: a competency-based approach -- Theoretical perspectives for organizational communication -- Communication implications for major organizational theories -- Organizational communication: values and ethical communication behaviors -- Individuals in organizations -- Groups in organizations -- Leadership and management communication -- Participating in organizations: developing critical organizational communication competencies -- Organizational conflict: Communicating for effectiveness -- Strategic organizational communication: professional applications of organizational communication -- Organizational change and communication -- Applications of organizational communication --

0205453503

2004063380


Communication in organizations.

HD30.3.S55

658.4/5