TY - BOOK AU - Shockley-Zalabak,Pamela TI - Fundamentals of organizational communication: knowledge, sensitivity, skills, values. SN - 0205453503 AV - HD30.3.S55 U1 - 658.4/5 22 PY - 2006/// CY - Boston PB - Pearson/Allyn & Bacon KW - Communication in organizations N1 - Includes bibliographical references and indexes; Contents: Organizational communication: a competency-based approach -- Theoretical perspectives for organizational communication -- Communication implications for major organizational theories -- Organizational communication: values and ethical communication behaviors -- Individuals in organizations -- Groups in organizations -- Leadership and management communication -- Participating in organizations: developing critical organizational communication competencies -- Organizational conflict: Communicating for effectiveness -- Strategic organizational communication: professional applications of organizational communication -- Organizational change and communication -- Applications of organizational communication -- ER -