01622cam a2200241 a 45000010009000000050017000090080041000260100017000670200018000840400018001020500016001200820017001361000016001532450071001692500012002402600047002523000035002995040051003345050887003856500037012727000019013097100052013281609976520210414113939.0100222s2007    enka     b    001 0 eng    a  2010286082  a9781906403348  aDLCcDLCdDLC00aHG8075.B38 00a368.00682221 aBates, Ian.10aManagement of insurance operations. /cIan Bates and Derek Atkins.  a2nd ed.  aLondon :bGlobal Professional Pub.,c2007.  axii, 390 p. :bill.  ;c24 cm.  aIncludes bibliographical references and index.  aContents : Introduction to scene setting -- Insurance: basic principles -- The Structure of the insurance market -- An Introduction to the legal and regulatory framework for insurance -- Strategic planning in insurance operations -- Commonly applied insurance strategies -- Introduction to the value chain -- Insurance products -- The Management of the front end-1: markets analysis and segmentation -- The Management of the front end-2: practice -- The Management of underwriting-1: key concepts --The Management of underwriting-2: reinsurance and ART -- The Management of underwriting-3: practice -- The Management of claims -- The Management of reserves -- The Management of business services -- Cross-business services -- Assessing the profitability and management effectiveness of an insurance operation -- Regulation in the European Union and the UK -- Insurance is different. 0aInsurance companiesxManagement.1 aAdkins, Derek.2 aInstitute of Financial Services (Great Britain)