TY - BOOK AU - AU - Cameron,Glen T. TI - Public relations: strategies and tactics. SN - 9780205770885 AV - HM1221.W55 U1 - 659.2 22 PY - 2012/// CY - Boston PB - Pearson KW - Public relations N1 - Includes bibliographical references (p.[575]-581) and index; Contents: Role: What is public relations -- The evolution of public relations -- Ethics and professionalism -- Public relations departments and firms -- Process: Research -- Program planning -- Communication -- Evaluation -- Strategy: Public opinion and persuasion -- Conflict management: dealing with issues, risks and crises -- Reaching diverse audiences -- Public relations and the law -- Tactics: The internet and social media -- Preparing materials for mass media -- Radio and television -- Meetings and events -- Application: Corporations -- Entertainment, sports and tourism -- Politics and government -- Global public relations -- Nonprofit, health and education -- ER -