COM 110: Glendale community college. /
Ronald B. Adler … [et. al].
- Boston : Cengage Learning, 2012.
- xiv, 325 p. : ill. (some col.) ; 26 cm.
Contents: A first look at interpersonal communication -- Communication and identity: creating and presenting the self -- Perception: what you see is what you get -- Emotions: feeling, thinking and communicating -- Language: barrier and bridge -- Nonverbal communication: messages beyond words -- Listening: more than meets the ear -- Communication and relational dynamic -- Intimacy and distance in relational communication -- Improving communication climates -- Managing interpersonal conflicts --