TY - BOOK AU - Adler,Ronald B. TI - COM 110: Glendale community college. SN - 9781285131269 AV - P90.C73 PY - 2012/// CY - Boston PB - Cengage Learning KW - Interpersonal communication N1 - Contents: A first look at interpersonal communication -- Communication and identity: creating and presenting the self -- Perception: what you see is what you get -- Emotions: feeling, thinking and communicating -- Language: barrier and bridge -- Nonverbal communication: messages beyond words -- Listening: more than meets the ear -- Communication and relational dynamic -- Intimacy and distance in relational communication -- Improving communication climates -- Managing interpersonal conflicts -- ER -