Supply chain management: a balanced approach / 
Joel D. Wisner 
 - 3rd ed. 
 - Mason :  South-Western, Cengage Learning,  2012. 
 - xviii, 574 p. :   ill.;  26 cm. 
<br/><br/> Includes index. 
<br/><br/>Contents: Part 1: Supply chain management: an overview : Introduction to supply chain management -- Part 2: Purchasing issues in supply chain management: Purchasing management -- Supplier relationship management -- Strategic sourcing for successful supply chain management -- part 3: Operations issues in supply chain management: Collaborative planning, forecasting and replenishment -- Enterprise resource planning systems -- Inventory management -- Process management: just-in-time and total quality management -- Distribution issues in supply chain management: Logistics management -- Customer relationship management -- Location decisions -- Service response logistics -- Part 5: Sustaining competitive advantage: Process integration -- Performance management. 
<br/><br/><label>ISBN: </label>9781111532642 
<br/><br/><label>LC Class. No.: </label>HD38.5.W57(3e)