Tan, Keah-Choon. Leong, G. Keong. text Mason South-Western, Cengage Learning 2012 3rd ed. monographic eng

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xviii, 574 p. : ill.; 26 cm. Contents: Part 1: Supply chain management: an overview : Introduction to supply chain management -- Part 2: Purchasing issues in supply chain management: Purchasing management -- Supplier relationship management -- Strategic sourcing for successful supply chain management -- part 3: Operations issues in supply chain management: Collaborative planning, forecasting and replenishment -- Enterprise resource planning systems -- Inventory management -- Process management: just-in-time and total quality management -- Distribution issues in supply chain management: Logistics management -- Customer relationship management -- Location decisions -- Service response logistics -- Part 5: Sustaining competitive advantage: Process integration -- Performance management. Joel D. Wisner Includes index. HD38.5.W57(3e) 9781111532642 220614 20220615122402.0