@book{9084,
	author = {Lehman, Carol M. and DuFrene, Deborah Daniel,},
	title = {Business communication. /},
	publisher = {Thomson/South-Western,},
	year = {2008.},
	address = {Mason, OH:},
	edition = {15th ed.},
	url = {http://www.loc.gov/catdir/toc/fy0711/2007920207.html}
}