01866cam a22003254a 4500 14686090 OSt 20220725114124.0 070104s2008 ohua b 001 0 eng 2007920207 032454278X 9780324542783 DLC LC DLC HF5721.L52 Lehman, Carol M. Business communication. / Carol M. Lehman, Debbie D. DuFrene. 15th ed. Mason, OH: Thomson/South-Western, 2008. xxi, 543p. : ill. ; 29 cm. Includes bibliographical references and index. Contents: Communication foundations: Establishing a framework for business communication -- Focusing on interpersonal and group communication -- Communication analysis: Planning spoken and written messages -- Preparing spoken and written messages -- Communication through voice, electronic and written messages: Communicating electronically -- Delivering good and neutral-news messages -- Delivering bad-news messages -- Delivering persuasive messages -- Communication through reports and business presentations: Understanding the report process and research methods -- Managing data and using graphics -- Organizing and preparing reports and proposals -- Designing and delivering business presentations -- Communication for employment: Preparing resumes and application messages -- Interviewing for a job and preparing employment messages -- Commercial correspondence. Business report writing. Business communication. DuFrene, Deborah Daniel, Table of contents only http://www.loc.gov/catdir/toc/fy0711/2007920207.html 7 cbc orignew 3 epcn 20 y-gencatlg lcc BK 9084 16584 0 0 lcc 0 0 WIUC-KL WIUC-KL GEN 2022-07-12 0 HF5721.L52(15e) K/2868/0002/22 2022-11-16 00:00:00 2022-11-16 BK