Lehman, Carol M. creator DuFrene, Deborah Daniel text bibliography ohu Mason, OH Thomson/South-Western 2008 15th ed. monographic eng

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xxi, 543p. : ill. ; 29 cm. Contents: Communication foundations: Establishing a framework for business communication -- Focusing on interpersonal and group communication -- Communication analysis: Planning spoken and written messages -- Preparing spoken and written messages -- Communication through voice, electronic and written messages: Communicating electronically -- Delivering good and neutral-news messages -- Delivering bad-news messages -- Delivering persuasive messages -- Communication through reports and business presentations: Understanding the report process and research methods -- Managing data and using graphics -- Organizing and preparing reports and proposals -- Designing and delivering business presentations -- Communication for employment: Preparing resumes and application messages -- Interviewing for a job and preparing employment messages -- Carol M. Lehman, Debbie D. DuFrene. Includes bibliographical references and index. Commercial correspondence Business report writing Business communication HF5721.L52 032454278X 9780324542783 2007920207 http://www.loc.gov/catdir/toc/fy0711/2007920207.html http://www.loc.gov/catdir/toc/fy0711/2007920207.html DLC 070104 20220725114124.0 14686090