Lumsden, Gay. <br/><br/>
Communicating with credibility and confidence. / 
Gay Lumsden, Donald Lumsden. 
 - Belmont:  Wadsworth Pub. Co.,  1996. 
 - xviii, 504 p. :  ill. (some col.) ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 478-491) and indexes. 
<br/><br/>Contents: Understanding communication processes: Communication dynamics: exploring concepts and principles -- Your communication: developing credibility and confidence -- Messages and perception: creating personal reality -- Creative and critical thinking: processing ideas -- Creating dialogue: Listening and questioning: negotiating meanings -- Nonverbal communication: more than words can say -- Verbal communication: connecting with language -- Building interpersonal relationships: Relationship climates: creating communication environments -- Personal relationships: growing with another -- Professional relationships: transacting for success -- Communicating in groups and teams: Groups and teams: communication and leadership -- Problem analysis and decision making: achieving group and team goals -- Speaking to public audiences: Research and development: creating public speeches -- Rehearsal and delivery: speaking to audiences -- Rehearsal and delivery: speaking to audiences -- Public presentations: speaking to inform -- Public presentations: speaking to persuade --  
<br/><br/><label>ISBN: </label>0534207367 (alk. paper) 
<br/><br/><label>LCCN: </label>95004931  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication.<br/>Body language.<br/>Interpersonal relations.<br/>Communication--Psychological aspects.
<br/><br/><label>LC Class. No.: </label>BF637.C45.L85  
<br/><br/><label>Dewey Class. No.: </label>153.6