TY  - BOOK
AU  - Lumsden,Gay
AU  - 
TI  - Communicating with credibility and confidence.
SN  - 0534207367 (alk. paper)
AV  - BF637.C45.L85  
U1  - 153.6 20
PY  - 1996///
CY  - Belmont
PB  - Wadsworth Pub. Co.
KW  - Interpersonal communication
KW  - Body language
KW  - Interpersonal relations
KW  - Communication
KW  - Psychological aspects
N1  - Includes bibliographical references (p. 478-491) and indexes; Contents: Understanding communication processes: Communication dynamics: exploring concepts and principles -- Your communication: developing credibility and confidence -- Messages and perception: creating personal reality -- Creative and critical thinking: processing ideas -- Creating dialogue: Listening and questioning: negotiating meanings -- Nonverbal communication: more than words can say -- Verbal communication: connecting with language -- Building interpersonal relationships: Relationship climates: creating communication environments -- Personal relationships: growing with another -- Professional relationships: transacting for success -- Communicating in groups and teams: Groups and teams: communication and leadership -- Problem analysis and decision making: achieving group and team goals -- Speaking to public audiences: Research and development: creating public speeches -- Rehearsal and delivery: speaking to audiences -- Rehearsal and delivery: speaking to audiences -- Public presentations: speaking to inform -- Public presentations: speaking to persuade --
ER  -