<?xml version="1.0" encoding="UTF-8"?>
<mods xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.loc.gov/mods/v3" version="3.1" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-1.xsd">
  <titleInfo>
    <title>Customer insights</title>
  </titleInfo>
  <name type="personal">
    <namePart>Goode, Miranda</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">xxu</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Ontario, Canada</placeTerm>
    </place>
    <publisher>Ivey School of Business</publisher>
    <dateIssued>2014</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>[various pagings] : ill.;</extent>
  </physicalDescription>
  <tableOfContents>Contents: Pillsbury cookie challenge -- The challenge - from data to inspiration -- What does consumer insights mean and where did it come from? -- Illuminating the mind -- Needfinding -- Beyond functional benefits -- Motivation and affect -- J=Himalaya face wash -- Laddering theory, method analysis, and interpretation --  Metaphor marketing -- Discovering new points of differentiation -- Brand concepts maps -- Capturing the ecosystem of demand -- Creating the demand landscape -- Microsoft Office , Market segmentation, target market selection, and positioning -- Saxonville Sausage Company -- The consumer's voice -- Capitalizing on customer insights -- How to tell a story -- The four truths of the story teller -- Revenge of the right brain</tableOfContents>
  <note type="statement of responsibility">Miranda Goode</note>
  <subject>
    <topic>Marketing</topic>
  </subject>
  <subject>
    <topic>Consumers' preferences</topic>
  </subject>
  <subject>
    <topic>RElationship marketing</topic>
  </subject>
  <subject/>
  <classification authority="lcc">HF5415.32.G64</classification>
  <classification authority="ddc" edition="658.8/343"/>
  <identifier type="isbn">3901601011314</identifier>
  <recordInfo>
    <recordContentSource authority="marcorg"/>
    <recordCreationDate encoding="marc">121008</recordCreationDate>
    <recordChangeDate encoding="iso8601">20220801120936.0</recordChangeDate>
  </recordInfo>
</mods>
