TY - BOOK AU - Kirk,Roey TI - Managing outcomes, process and cost in a managed care environment. SN - 0834209128 AV - RT89.K559 U1 - 362.1/73/068 21 PY - 1997/// CY - Gaithersburg PB - Aspen Publishers KW - Nursing services KW - Administration KW - Managed care plans (Medical care) KW - Quality control N1 - Includes bibliographical references (p. 255) and index; Contents: Planning -- Process design -- Measurement -- Assessment -- Performance improvement -- ER -