02557pam a2200337 a 4500 2994905 OSt 20221010123835.0 930603s1994 moua b 001 0 eng c 93002547 0801670039 DNLM/DLC LC DLC RT85.5.I55 WY 100 T348 1994 362.1/73/0685 21 Improving quality and performance: concepts, programs, and techniques. / [edited by] Patricia Schroeder. St. Louis: Mosby, 1994. xiv, 203 p. : ill. ; 29 cm. Includes bibliographical references and index. Contents: Improving quality and performance: concepts and strategies: Improving quality and performance: the concepts -- Improving quality and performance: the programs -- Improving quality and performance: tools and techniques -- Improving quality and performance: implications for managers -- Improving quality and performance: implications for the team facilitator/quality adviser -- Improving quality and performance: implications for managers -- Improving quality and performance: implications for staff education and development -- Improving quality and performance: applications and examples: From QA to QI: people. materials and methods bridge the transition -- Monitoring skin integrity within a CQI structure -- Patient identification: a quality imperative -- Patient satisfaction: a CQI pilot project -- Cutting the blame rope in the transfer tug-of-war: a QI project team approach -- Incident reporting within the framework of CQI: data collection of finger pointing? -- "if only they would": creating change through a quality initiative -- Moving from QA to CQI: getting started -- Creating a quality corporate culture through 100 percent employee involvement -- Total quality management in an academic teaching hospital: early experiences -- Planning and implementing total quality management -- Improving quality and performance: lessons learned -- Total quality management. 581 Nursing Quality control. 582 Medical care Quality control. 583 Quality Assurance, Health Care. 584 Nursing Services standards. 585 Nursing Care standards. 586 Schroeder, Patricia. 587 7 cbc orignew 1 ocip 19 y-gencatlg lcc BK 9271 16771 0 0 lcc 0 0 WIUC-KL WIUC-KL NURS L. 2019-11-22 0 RT85.5.I55 KSN/545/545/19 2022-10-10 00:00:00 2022-10-10 BK