William Stevenson. creator text McGraw-Hill Companies Inc USA 2012 11th ed, Afrcan Edition, monographic eng

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xxv, 910p 27 cm Content: Introduction to operation management -- Competitiveness, strategy and productivity -- Forecasting -- Product and service design -- Reliability -- Strategic capacity planning for product and services -- Decision theory -- Process selection and facility layout -- Work design and measurement -- Learning curves -- Location planning and analysis -- The transportation model -- Management of quality -- Quality control -- Acceptance sampling -- Aggregate planning and master scheduling -- MRP and ERP -- inventory management -- JIT and lean operations -- Maintenance -- Supply chain management -- Scheduling -- Project management -- Management of waiting lines -- Linear programming -- William Stevenson TS155.S78 9781121913976 221011 20221012112105.0