02181cam a22003734a 4500 13459059 OSt 20230222110745.0 040115s2005 njua b 001 0 eng 2004041537 0131780948 (pbk.) (DNLM)101203589 LC pcc RT89.S85 WY 105 S949ea 2005 362.17/3/068 22 Sullivan, Eleanor J., 874 Effective leadership and management in nursing. / Eleanor J. Sullivan, Phillip J. Decker. 6th ed. New Jersey: Pearson/Prentice Hall, 2005. xx, 344 p. : ill. (some col.) ; 26 cm. Includes bibliographical references and index. Contents: Understanding nursing management and organizations: Introduction to nursing management -- How organizations are designed -- How nursing care is delivered -- Leading and managing -- Understanding legal and ethical issues -- Understanding power and politics -- Key skills in nursing management: Thinking critically, making decisions, solving problems -- Communicating effectively -- Handling conflict -- Delegating successfully -- Building and managing teams -- Budgeting and managing resources -- Managing and improving quality -- Using health care technology systems -- Managing stress and time -- Initiating and managing change -- Managing human resources: Handling staffing and scheduling -- Recruiting and selecting staff -- Motivating and developing staff -- Coaching, disciplining and terminating staff -- Reducing turnover, retaining staff -- Managing absenteeism and other staff problems -- Handling collective-bargaining issues -- Nursing services Administration. 175 Leadership. 38 Nurse Administrators. 237 Leadership. 38 Nursing Care organization & administration. 875 Decker, Phillip J. 876 7 cbc orignew 1 ocip 20 y-gencatlg lcc BK 9363 16863 0 0 lcc 0 0 WIUC-KL WIUC-KL NURS L. 2023-02-09 0 RT89.S85(6e) KSN/1099/046/23 2023-02-22 00:00:00 2023-02-22 BK