TY - BOOK AU - Peter,J.Paul AU - Donnelly,James H. TI - Marketing management: knowledge and skills. SN - 9780077861056 AV - HF5415.13.P38 U1 - 658.8 21 PY - 2013/// CY - New York PB - Irwin/McGraw-Hill KW - Marketing KW - Management N1 - Includes bibliographical references and indexes; Contents: Essentials of marketing management : A. Introduction: Strategic planning and the marketing management process -- B. Marketing, information, research, and understanding the target market: Marketing decision support systems and marketing research -- Consumer behavior -- Organizational buyer behavior -- Market segmentation -- C. The Marketing mix: Product strategy -- New product planning and development -- Promotion strategy: advertising and sales promotion -- Promotion strategy: personal selling -- Distribution strategy -- Pricing strategy -- D. Marketing in special fields: The Marketing of services -- Global marketing -- E. Marketing response to a changing society -- Marketing management: social and ethical dimensions -- Analyzing marketing problems and cases -- Financial analysis for marketing decisions -- Marketing management cases: Case group A: Marketing opportunity analysis -- Case group B: Product strategy -- Case group C: Promotion strategy -- Case group D: Distribution strategy -- Case group E: Pricing strategy -- Case group F: Selected issues in marketing management -- Developing marketing plans -- Secondary data sources -- ER -