01835nam a22002417a 4500 OSt 20231012133127.0 190807b xxu||||| |||| 00| 0 eng d 9781259899294 1259899292 LC HF5415.K45 Kerin, Roger A. 460 Marketing: the core. / Roger A. Kerin, Stephen W. Hartley 7th ed. New York: McGraw-Hill/ Irwin, 2018. xli, 562 p. : ill. ; 28 cm. Includes index. Contents: Part 1 Initiating the marketing process: Creating customer relationships and value through marketing -- Developing successful organizational and marketing strategies -- Building an effective marketing plan -- Understanding the marketing environment, ethical behavior, and social responsibility -- Part 2 Understanding buyers and markets: Understanding consumer behavior -- Understanding organizations as customers -- Understanding and reaching global consumers and markets -- Part 3 Targeting marketing opportunities: Marketing research: from customer insights to actions -- Market segmentation,targeting, and positioning -- Part 4 Satisfying marketing opportunities: Developing new products and services -- Managing successful products, services, and brands -- Pricing products and services -- Managing marketing channels and supply chains -- Retailing and wholesaling -- Integrated marketing communications and direct marketing -- Advertising, sales promotion and public relations -- Using social media and mobile marketing to connect with consumers -- Personal selling and sales management -- Part 5: Managing the marketing process: Implementing interactive and multichannel marketing -- Marketing 25 Hartley, Steven W. 461 lcc BK 9421 16921 0 0 lcc 0 0 WIUC-KL WIUC-KL GEN 2023-03-11 HF5415.K45(7e) K/3007/0105/23 2023-03-14 00:00:00 2023-03-14 BK