@book{9444,
	author = {Lane, Shelley D.},
	title = {Interpersonal communication : competence and contexts. /},
	publisher = {Pearson/A&B,},
	year = {2008.},
	address = {Boston :},
	url = {http://www.loc.gov/catdir/toc/ecip0725/2007034905.html}
}