@book{9457,
	author = {Swinford, Michael and Adler, Ronald B.},
	title = {Instructor's manual/test bank to accompany: Understanding human communication by Adler & Rodman. /},
	publisher = {Oxford University Press,},
	year = {2009.},
	address = {New York:},
	edition = {10th ed.},
	note = {Includes appendix, index and glossary.}
}