TY - BOOK AU - Swinford, Michael AU - Adler, Ronald B. AU - Rodman, George. TI - Instructor's manual/test bank to accompany: Understanding human communication by Adler & Rodman. SN - 9780195336139 AV - P90.A32 PY - 2009/// CY - New York PB - Oxford University Press KW - Communication N1 - Includes appendix, index and glossary; Contents: Elements of communication: Human communication: What and why -- The self, perception, and communication -- Language -- Listening -- Nonverbal communication -- Interpersonal communication: Understanding interpersonal relationships -- Improving interpersonal relationship -- Communication in groups: The nature of groups -- Solving problems in groups -- Public communication: Choosing and developing a topic -- Organization and support -- Presenting your message -- Informative speaking -- Persuasive speaking ER -