Hybels, Saundra. creator Weaver, Richard L. text bibliography mau Boston McGraw Hill 2001 6th ed. monographic eng

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xxii, 648 p. : col. ill. ; 26 cm. + 1 computer optical disc (4 3/4 in.) Contents: The Communication process -- Self and communication -- Listening -- Verbal communication -- Nonverbal communication -- Interpersonal relationships -- Evaluating and improving relationships -- Communicating at work -- Small groups: characteristics -- Group leadership, participation and conflict management -- Getting started -- Finding speech material -- Organizing and outlining the speech -- Delivering the speech -- The informative speech -- The persuasive speech -- Saundra Hybels, Richard L. Weaver II. Includes bibliographical references and index. System requirements for accompanying computer disc: Windows and Macintosh; Netscape Navigator 4.0 (or higher) or Internet Explorer 4.5 (or higher), Version 1.1a. Oral communication P95.H9 302.2/242 0072315679 (pbk. : alk. paper) 00031866 DLC 000418 20230425111748.0 11977863