01655cam a2200301 a 450000100090000000300040000900500170001300800410003001000170007102000350008804000180012305000120014108200180015310000270017124500720019825000120027026000340028230000790031650400510039550504850044653801660093165000300109770000300112790600450115794200120120299900160121495201230123011977863OSt20230425111748.0000418s2001    maua     b    001 0 eng    a   00031866   a0072315679 (pbk. : alk. paper)  aDLCcDLCdDLC00aP95.H9 00a302.2/2422211 aHybels, Saundra.9108210aCommunicating effectively. /cSaundra Hybels, Richard L. Weaver II.  a6th ed.  aBoston :bMcGraw Hill,c2001.  axxii, 648 p. :bcol. ill. ;c26 cm. +e1 computer optical disc (4 3/4 in.)  aIncludes bibliographical references and index.  aContents: The Communication process -- Self and communication -- Listening -- Verbal communication -- Nonverbal communication -- Interpersonal relationships -- Evaluating and improving relationships -- Communicating at work -- Small groups: characteristics -- Group leadership, participation and conflict management -- Getting started -- Finding speech material -- Organizing and outlining the speech -- Delivering the speech -- The informative speech -- The persuasive speech --   aSystem requirements for accompanying computer disc: Windows and Macintosh; Netscape Navigator 4.0 (or higher) or Internet Explorer 4.5 (or higher), Version 1.1a. 0aOral communication.910451 aWeaver, Richard L.,91083  a7bcbccorignewd1eocipf20gy-gencatlg  2lcccBK  c9464d16964  00102lcc4070aWIUC-KLbWIUC-KLcGENd2023-03-10l0oP95.H9(6e)pK/2997/0095/23r2023-03-23 00:00:00w2023-03-23yBK