@book{9528,
	author = {Tannen, Deborah},
	title = {Talking from 9 to 5 : how women's and men's conversation styles affect who gets heard, who gets credit, and what get done at work. /},
	publisher = {William Morrow,},
	year = {1994.},
	address = {New York :},
	note = {Includes notes, references and index.}
}