TY - BOOK AU - Tannen, Deborah TI - Talking from 9 to 5 : how women's and men's conversation styles affect who gets heard, who gets credit, and what get done at work. SN - 0688112439 AV - HF5718.T36 U1 - 651.7 PY - 1994/// CY - New York PB - William Morrow KW - Business communication. KW - Communication in management. KW - Communication--Sex differences. KW - Interpersonal relations. KW - Sex differences (Psychology) KW - Language and languages--Sex differences. KW - Women--Language N1 - Includes notes, references and index; Contents: Women and men talking on he job -- I'm sorry, I'm not apologizing: conversational rituals -- "Why don't you say what you mean?": indirectness at work -- Marked: women in the workplace -- The glass ceiling -- "She's the Boss": women and authority -- Talking up close: status and connection -- What's sex got to do with it? -- Who gets heard?: talking at meetings -- ER -