Thill, John V. creator Bovée, Courtland L. text bibliography mau 2017 12th ed. monographic eng

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xlviii, 623 p. : color illustrations ; 27 cm Contents: Understanding the foundations of business communication: Professional communication in a digital, social, mobile world -- Collaboration, interpersonal communication and business etiquette -- Communication challenges in a diverse, global marketplace -- Applying the three-step writing process: Planning business messages -- Writing business messages -- Completing business messages -- Crafting brief business: Crafting messages for digital channels -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Preparing reports and presentations: Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- Developing and delivering business presentations -- Writing employment messages and interviewing for jobs: Building careers and writing résumés -- Applying and interviewing for employment -- John V. Thill, Courtland L. Bovée. Includes bibliographical references and index. n-us--- Business communication United States Case studies HF5718.2.U6.T45 658.4/5 9780134319056 2015033275 DLC 150904 20230426142647.0 18772136 eng