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  <titleInfo>
    <title>Business communication today</title>
  </titleInfo>
  <name type="personal">
    <namePart>Bovée, Courtland L.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
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  </name>
  <name type="personal">
    <namePart>Thill, John V.</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="marc">bibliography</genre>
  <originInfo>
    <place>
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    <dateIssued encoding="marc">2014</dateIssued>
    <copyrightDate encoding="marc">2014</copyrightDate>
    <edition>12th ed.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xxxviii, 641 p. : colored illustrations ; 29 cm</extent>
  </physicalDescription>
  <tableOfContents>Contents: Understanding the foundations of business communication: Achieving success through effective business communication -- Mastering team skills and interpersonal communication -- Communicating in a world of diversity -- Applying the three-step writing process: Planning business messages -- Writing business messages -- Completing business messages -- Electronic, social and visual media: Electronic media -- Social media -- Visual media -- Brief messages: Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Reports and proposals: Finding, evaluating, and processing information -- Planning reports and proposals -- Writing and completing reports and proposals -- Designing and delivering oral and online presentations: Developing oral and online presentations -- Enhancing presentations with slides and other visuals -- Writing employment messages and interviewing for jobs: Building careers and writing résumés -- Applying and interviewing for employment -- </tableOfContents>
  <note type="statement of responsibility">Courtland L. Bovée, John V. Thill.</note>
  <note>Includes bibliographical references and index.</note>
  <subject>
    <geographicCode authority="marcgac">n-us---</geographicCode>
  </subject>
  <subject authority="lcsh">
    <topic>Business communication</topic>
    <geographic>United States</geographic>
    <topic>Case studies</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Communication in organizations</topic>
    <geographic>United States</geographic>
    <topic>Case studies</topic>
  </subject>
  <classification authority="lcc">HF5718.B66 </classification>
  <classification authority="ddc" edition="23">658.4/5</classification>
  <identifier type="isbn">9780132971294 (alk. paper)</identifier>
  <identifier type="lccn">2013016204</identifier>
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    <recordIdentifier source="OSt">17708185</recordIdentifier>
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