Think public relations. /
Dennis L. Wilcox ... [et al.].
- 2nd ed.
- Boston : Pearson, 2013.
- xvii, 400 p. : col. ill. ; 29 cm.
Contents: What is public relations? -- Careers in public relations -- The growth of a profession -- Today's practice: departments and firms -- Research and campaign planning -- Communication and measurement -- Public opinion and persuasion -- Managing competition and conflict -- Ethics and the law -- Reaching diverse audiences -- The Mass media -- The Internet and social media -- Events and promotions -- Global public relations -- Corporate public relations -- Entertainment, sports and tourism -- Government and politics -- Nonprofit, health and education --