Thill, John V. <br/><br/>
Excellence in business communication. / 
John V. Thill, Courtland L. Bovee. 
 - 11th ed. 
 - xlii, 630 p. ;  28 cm 
<br/><br/> Includes index. 
<br/><br/>Contents: Understanding the foundations of business communication: Achieving success through effective business communication -- Mastering team skills and interpersonal communication -- Communicating in a world of diversity -- Applying the three-step writing process: Planning business messages -- Writing business messages -- Completing business messages -- Crafting brief messages: Crafting messages for electronic and social media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Preparing reports and oral presentations: Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- Designing and delivering oral and online presentations -- Writing employment messages and interviewing for jobs:  Building careers and writing resumes -- Applying and interviewing for employment --  
<br/><br/><label>ISBN: </label>9780133544176 (alk. paper) 0133544176 
<br/><br/><label>LCCN: </label>2013028137 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication--United States--Case studies.
<br/><br/><label>LC Class. No.: </label>HF5718.2.U6.T45  
<br/><br/><label>Dewey Class. No.: </label>658.4/5