Thill, John V. creator Bovée, Courtland L. text nju 2015 11th ed. monographic eng

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xlii, 630 p. ; 28 cm Contents: Understanding the foundations of business communication: Achieving success through effective business communication -- Mastering team skills and interpersonal communication -- Communicating in a world of diversity -- Applying the three-step writing process: Planning business messages -- Writing business messages -- Completing business messages -- Crafting brief messages: Crafting messages for electronic and social media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Preparing reports and oral presentations: Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- Designing and delivering oral and online presentations -- Writing employment messages and interviewing for jobs: Building careers and writing resumes -- Applying and interviewing for employment -- John V. Thill, Courtland L. Bovee. Includes index. n-us--- Business communication United States Case studies HF5718.2.U6.T45 658.4/5 9780133544176 (alk. paper) 0133544176 2013028137 DLC 130717 20230426155808.0 17815458 eng