TY  - BOOK
AU  - Thill,John V.
AU  - Bovée,Courtland L.
TI  - Excellence in business communication.
SN  - 9780133544176 (alk. paper)
AV  - HF5718.2.U6.T45  
U1  - 658.4/5 23
PY  - 2015///
CY  - Boston
PB  - Pearson
KW  - Business communication
KW  - United States
KW  - Case studies
N1  - Includes index; Contents: Understanding the foundations of business communication: Achieving success through effective business communication -- Mastering team skills and interpersonal communication -- Communicating in a world of diversity -- Applying the three-step writing process: Planning business messages -- Writing business messages -- Completing business messages -- Crafting brief messages: Crafting messages for electronic and social media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Preparing reports and oral presentations: Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- Designing and delivering oral and online presentations -- Writing employment messages and interviewing for jobs:  Building careers and writing resumes -- Applying and interviewing for employment --
ER  -