O'Hair, Dan. <br/><br/>
Strategic communication in business and the professions. / 
Dan O'Hair, Gustav W. Friedrich, Lynda Dixon Shaver. 
 - 3rd ed. 
 - Boston:  Houghton Mifflin,  1998. 
 - xvi, 523 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Contents: An introduction to communications in organizations: Communication in organizations -- The model of strategic communication -- Diversity in business and the professions -- Basic communication skills: Listening skills -- Verbal and nonverbal skills -- Leadership and management skills -- Interpersonal communication strategies: Work relationships -- Principles of interviewing -- Interviews in business settings -- Group communication strategies: Fundamentals of group communication -- Meetings: forums for problem solving -- Negotiation and conflict management -- Public presentation strategies: Developing and delivering effective presentations -- Informative presentations -- Persuasive and special presentations --  
<br/><br/><label>ISBN: </label>0395858690 
<br/><br/><label>LCCN: </label>97072528  
<br/><br/><label>Subjects--Personal Names: </label><br/>Friedrich, Gustav W.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in organizations.<br/>Communication in management.<br/>Business communication.<br/>Intercultural communication.
<br/><br/><label>LC Class. No.: </label>HD30.3.O35  
<br/><br/><label>Dewey Class. No.: </label>658.4/5