01972cam a2200361 a 4500 712146 OSt 20230511135416.0 980319s1998 maua b 001 0 eng 97072528 0395858690 DLC LC DLC HD30.3.O35 658.4/5 21 O'Hair, Dan. 1465 Strategic communication in business and the professions. / Dan O'Hair, Gustav W. Friedrich, Lynda Dixon Shaver. 3rd ed. Boston: Houghton Mifflin, 1998. xvi, 523 p. : ill. ; 23 cm. Includes bibliographical references and index. Contents: An introduction to communications in organizations: Communication in organizations -- The model of strategic communication -- Diversity in business and the professions -- Basic communication skills: Listening skills -- Verbal and nonverbal skills -- Leadership and management skills -- Interpersonal communication strategies: Work relationships -- Principles of interviewing -- Interviews in business settings -- Group communication strategies: Fundamentals of group communication -- Meetings: forums for problem solving -- Negotiation and conflict management -- Public presentation strategies: Developing and delivering effective presentations -- Informative presentations -- Persuasive and special presentations -- Friedrich, Gustav W. 1466 Communication in organizations. 686 Communication in management. 1437 Business communication. 685 Intercultural communication. 1467 Friedrich, Gustav W. 1466 Shaver, Lynda Dixon 1468 Table of contents http://lcweb.loc.gov/catdir/toc/97-72528.html http 7 cbc orignew 2 opcn 19 y-gencatlg lcc BK 9605 17105 0 0 lcc 0 0 WIUC-KL WIUC-KL GEN 2023-05-11 0 HD30.3.O35(3e) K/2934/0032/23 2023-05-11 00:00:00 2023-05-11 BK