O'Hair, Dan. creator Friedrich, Gustav W. Shaver, Lynda Dixon text bibliography mau Boston Houghton Mifflin 1998 3rd ed. monographic eng

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xvi, 523 p. : ill. ; 23 cm. Contents: An introduction to communications in organizations: Communication in organizations -- The model of strategic communication -- Diversity in business and the professions -- Basic communication skills: Listening skills -- Verbal and nonverbal skills -- Leadership and management skills -- Interpersonal communication strategies: Work relationships -- Principles of interviewing -- Interviews in business settings -- Group communication strategies: Fundamentals of group communication -- Meetings: forums for problem solving -- Negotiation and conflict management -- Public presentation strategies: Developing and delivering effective presentations -- Informative presentations -- Persuasive and special presentations -- Dan O'Hair, Gustav W. Friedrich, Lynda Dixon Shaver. Includes bibliographical references and index. Friedrich, Gustav W Communication in organizations Communication in management Business communication Intercultural communication HD30.3.O35 658.4/5 0395858690 97072528 http://lcweb.loc.gov/catdir/toc/97-72528.html http://lcweb.loc.gov/catdir/toc/97-72528.html DLC 980319 20230511135416.0 712146