TY  - BOOK
AU  - O'Hair,Dan
AU  - Friedrich,Gustav W.
AU  - Shaver,Lynda Dixon
TI  - Strategic communication in business and the professions.
SN  - 0395858690
AV  - HD30.3.O35  
U1  - 658.4/5 21
PY  - 1998///
CY  - Boston
PB  - Houghton Mifflin
KW  - Friedrich, Gustav W.
KW  - Communication in organizations
KW  - Communication in management
KW  - Business communication
KW  - Intercultural communication
N1  - Includes bibliographical references and index; Contents: An introduction to communications in organizations: Communication in organizations -- The model of strategic communication -- Diversity in business and the professions -- Basic communication skills: Listening skills -- Verbal and nonverbal skills -- Leadership and management skills -- Interpersonal communication strategies: Work relationships -- Principles of interviewing -- Interviews in business settings -- Group communication strategies: Fundamentals of group communication -- Meetings: forums for problem solving -- Negotiation and conflict management -- Public presentation strategies: Developing and delivering effective presentations -- Informative presentations -- Persuasive and special presentations --
UR  - http://lcweb.loc.gov/catdir/toc/97-72528.html
ER  -