Supervision: key link to productivity /
Leslie W. Rue... [et al]
- 10th ed.
- New York: McGraw-Hill Education, 2010.
- xv,430p. : ill. ; 25cm.
includes index
Content: Supervision in the changing workplace-- Making sound and creative decisions-- Improving communication skills-- Motivating today's employees-- Managing change and innovation-- Ethics and organization politics-- Supervisory planning-- Managing your time-- Organizing and delegating-- Understanding work groups and teams-- Staffing and training skills-- Understanding equal employment opportunity-- Counseling and supporting employees-- Developing leadership skills-- Handling conflicts and stress-- Appraising and rewarding performance-- Employee and labor relations-- Supervisory control and quality-- Improving productivity-- Providing a safe and healthy work environment.