01142nam a22001577a 450000500170000000800410001702000180005805000230007624500710009925000130017026000450018330000300022850000190025850506870027770000200096420230927104633.0230616b ||||| |||| 00| 0 eng d a9780071313698 aHF5549.12.R83(10e) aSupervision: key link to productivity /cLeslie W. Rue... [et al] a10th ed. aNew York:bMcGraw-Hill Education,c2010. axv,430p. :bill. ;c25cm. aincludes index aContent: Supervision in the changing workplace-- Making sound and creative decisions-- Improving communication skills-- Motivating today's employees-- Managing change and innovation-- Ethics and organization politics-- Supervisory planning-- Managing your time-- Organizing and delegating-- Understanding work groups and teams-- Staffing and training skills-- Understanding equal employment opportunity-- Counseling and supporting employees-- Developing leadership skills-- Handling conflicts and stress-- Appraising and rewarding performance-- Employee and labor relations-- Supervisory control and quality-- Improving productivity-- Providing a safe and healthy work environment.  aByars, Lloyd L.