Weitz, Barton A.

Selling: building partnerships. / Barton A. Weitz, Stephen B. Castleberry and John F. Tanner Jr. - Boston: McGraw-Hill, 2007. - xxi, 481 p.: ill.; 26 cm.

Includes endnotes, glossary and indexes.

Contents: The Field of selling: Selling and salespeople -- Building partnering relationships -- Knowledge and skills requirements: Ethical and legal issues in selling -- Buying behaviour and the buying process-- Using communication principles to build relationships -- Adaptive selling for relationship building -- The Partnership process: Prospecting -- Planning the sales call -- Making the sales call -- Strengthening the presentation -- Responding to objections -- Obtaining commitment -- Formal negotiating -- After the sale: building long-term partneships -- The Salesperson as a manager: Managing your time and territory -- Managing within your company -- Managing your career.

13: 9780073136905


Selling.

HF5438.25.W2933