TY - BOOK AU - Adler,Ronald B. AU - Rodman,George TI - Understanding human communication. SN - 019516069X AV - P90.A32 U1 - 302.2 21 PY - 2003/// CY - New York PB - Oxford University Press KW - Communication N1 - Contents: Communication: what and why -- Perception and the self -- Language -- Listening -- Nonverbal communication -- Understanding interpersonal relationships -- Improving interpersonal relationships -- The nature of groups -- Solving problems in groups -- Choosing and developing a topic -- Organization and support -- Presenting your message -- Informative speaking -- Persuasive speaking -- UR - http://www.loc.gov/catdir/enhancements/fy0636/2002074287-d.html UR - http://www.loc.gov/catdir/enhancements/fy0636/2002074287-t.html ER -