Includes bibliographical references and index.

Contents: Leadership and care management overview: Leadership principles -- Management principles -- The professional's role: Professional practice and career development -- Managing time and stress -- Health policy, health and nursing -- Critical thinking skills -- Decision-making skills -- Health care organizations and systems: The health care system -- Organizational climate and culture -- Mission statements, policies and procedures -- Organizational structure -- Decentralization and shared governance -- Data management and informatics -- Strategic management -- Marketing -- Care management: Models of care delivery -- Case management -- Diseases management -- Patient and family cultural values -- Communication, persuasion and negotiation -- All-hazards disaster preparedness -- Evidence-based practice: strategies for nursing leaders -- Human resources management: Motivation -- Power and conflict -- Delegation -- Team building and working with effective groups -- Confronting the nursing shortage -- Cultural and generational workforce diversity -- Staff recruitment and retention -- Performance appraisal -- Prevention of workplace violence -- Collective bargaining -- Staffing and scheduling -- Legal and ethical issues -- Fiscal management: Financial management -- Budgeting -- Productivity and costing out nursing -- Outcomes management: Quality improvement and health care safety -- Measuring and managing outcomes --