Includes bibliographical references and index.

Patient care management -- Communication in the work environment -- Delegation of nursing tasks -- Evidence-based practice -- Management of emergencies and disasters -- Health care -- Healthcare regulatory and certifying agencies -- Ethical issues in patient care -- Developing management skills -- Improving organizational performance -- Hospital information systems -- Monitoring outcomes and use of data for improvement -- Strategic management and planning -- Financial management -- Management of human resources -- Providing competent staff -- Personal and workplace safety -- Legal issues in healthcare -- Staffing and scheduling -- Supervising and evaluating the work of others -- New graduates : the immediate future.