Includes bibliographical references and index.

Contents: Making connections through communication: Connecting process and principles -- Connecting perceptions and communication -- Connecting self and communication -- Connecting through verbal communication -- Connecting through nonverbal communication -- Connecting listening and thinking in the communication process -- Connecting in the public context: Selecting a topic and relating to the audience -- Gathering and using information -- Organizing and outlining your speech -- Managing anxiety and delivering your speech -- Informative speaking -- Persuasive speaking -- Connecting in relational contexts: Interpersonal communication -- Developing relationships -- Group and team communication -- Participating in groups and teams -- Connecting to mediated and mass communication -- Connecting in the organizational context -- Employment interviewing: preparing for your future --