Administrative procedures for the Canadian office. / edited by Lauralee Kilgour.
Material type:
TextPublication details: Toronto: Pearson, 2010.Edition: 8th edDescription: xvi,475p.: ill.; 25cmISBN: - 9780136139119
- HF5547.A35
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WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY Reference | WISCONSIN INTERNATIONAL UNIVERSITY COLLEGE, GHANA - MAIN LIBRARY | HF5547.A35 (Browse shelf(Opens below)) | 1 | Available | 8122/084/16 |
Includes index.
Contents:Part I: A career as an office professional -- Human relations -- Management of work,time and resources -- Organization structure and office layout -- Part II -- Office services: Office technology -- Incoming and outgoing mail -- Information management -- Front-line reception -- Travel arrangements -- Meeting and conferences -- Business communication -- Office commerce and keeping records -- Part III -- The Future of the administrative assistant -- Employment strategies -- Professional development .
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