Social media metrics secrets: do what you never thought possible with social media media metrics. / John Lovett.
Material type:
TextPublication details: Indianapolis: Wiley Publishing Inc., 2011.Description: xx, 364 p. : ill ; 24 cmISBN: - 9780470936276
- HM742.L68
Includes index.
Contents: Part I: Addressing the social data dilemma: Going pro with social media -- Riding the social data wave: churning data information -- Activating your socially connected business -- Part II: Managing social media with analytics: Embracing social analytics -- Using the social analytics framework -- Deploying a process of continuous optimization -- Part III: Finding the big social media payoff: tracking the elusive ROI in social media -- Taking the corporate plunge -- Planning for a socially networked future.
There are no comments on this title.
