| 000 | 00965nam a22001817a 4500 | ||
|---|---|---|---|
| 008 | 120531t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0273686232 : 9780273686231 | ||
| 050 | _aHF5415.55.E34 | ||
| 100 | _aEgan, John | ||
| 245 |
_aRelationship marketing : exploring relational strategies in marketing. / _cJohn, Eghan |
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| 250 | _a2nd ed. | ||
| 260 |
_aHarlow : _b Financial Times Prentice Hall, _c 2004. |
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| 300 |
_axxiii, 268 p. : _b ill. ; _c 25 cm. |
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| 500 | _aIncludes index. | ||
| 505 | _aContents: Relationships : Relationships in marketing -- Relationships -- Relationship economics -- Strategy continuum -- Relationship drivers -- The Core firm and its relationships : Customer partnerships -- Internal partnerships -- Supplier partnerships -- External partnerships -- Managing and controlling the relationship: Relationship technology -- Relationship management -- Back to the future. | ||
| 650 | _aRelationship marketing. | ||
| 942 |
_2lcc _cBK |
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| 999 |
_c1047 _d8547 |
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